More registration frustrations abound when eager fans, geeks and nerds tried to buy their tickets for San Diego's Comic Con 2011.
After a previous failed attempt, SDCC re-scheduled registration for November 22nd at a super-early hour of 6 am PST. Red Dot Diva was aware that many fans disrupted their usual schedule to take a shot at getting the highly sought-after tickets. Especially since those 4-day + Preview ones were already sold out during this year's SDCC.
To their utter frustration, that second try at online registration was just as unsuccessful as the first one! No one was able to get onto the site due to "glitches" with the dreaded "The web system has encountered an error while attempting to service your registration process." error message appearing on their screens.
The company running the registration process is EPIC. More like EPIC Fail.
2.5 hours later, SDCC tweeted: “We are well aware that many people have taken time from work, school or other activities and others woke up very early. There really is no way to convey our level (of) regret for this turn of events. We are currently researching our registration options.”
SDCC had two weeks to work out this issue. Red Dot Diva strongly felt that if the system was simply not ready for the mega-volume of registrations, then they should have announced a postponement much earlier.
Too many EPIC egos at work?
Well said. This is ridiculous! I don't remember them announcing the date last year, people just kept checking the site. They should just do that again. And get rid of EPIC. Like you said EPIC FAIL!!!
ReplyDeletethey shouldn't have under-estimated the traffic... it's been growing every year and the clear knowledge that the Preview tiks were sold out at this year's con should already be a clear indication that they should be ready for that amount of crazy traffic.
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